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Class Listing
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Communications Training Officer
Courses for PSAP Supervisors
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Development for Courses
Implementation Training
Maarsview MapStar Call Taker Equipment Training
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NJTI-TERT
Positron Equipment Training - TCLEOSE Course 3800
Positron Refresher Training - TCLEOSE Course 3800
Telecommunicator Training Modules
Training Coordinators
TTY Training - TCLEOSE Course 3812
Vesta Call Taker Equipment Training
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9-1-1 Public Education Academy
911 Recovers: Training on PTSD, Resilience, and Stress Management
Active Shooter Incidents for Telecommunicators
Active Shooter Response for Telecommunicators
Adult Training Model (ATM)
AMBER Alert and Missing Persons
APCO Bullying and Negativity in the Communications Center
APCO Call Processing Incidents Involving Veterans with PTSD
Basic TCOLE Instructor for Telecommunictors #1014
BLS CPR:ADULT/CHILD/INFANT/AED
BLS CPR:Adult/Child/Infant/AED Recertification
CISM: Advanced Group Crisis Intervention
CISM: Combined Basic Individual and Group Crisis Intervention Training
CISM: Group and Peer
Communications Training Officer Course
CPR/First Aid/AED
Crisis/Hostage Negotiation for Telecommunicators
Critical Incident Training For Telecommunication Officers
Fire Dispatch
First Aid/CPR/AED Recertification
Intermediate Spanish for Telecommunicators
PSAP Continuity of Operations Disaster Planning
RadiusPlus End-User Training(In-Person)
RadiusPlus End-User Training(Live Virtual)
Regional Telecommunicator Academy
SAFVIC for Telecommunicators
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
Solacom Guardian 9-1-1 Training
Suicide & Hostage Negotiations in the 9-1-1 Environment
Tactical Dispatch
TAG Team Meeting
TCIC/TLETS Full Access Operator
TERT Basic Awareness Training
TERT Team Leadership Training
TERT Train the Trainer
Texas Alert System
The Power of Resilience: How to Beat Dispatcher Burnout
Transformational Leadership
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Course Listings
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BLS CPR:ADULT/CHILD/INFANT/AED
More Info
Wednesday, Sep 27 2023 8:30AM-12:30PM
1 Seat
Wednesday, Sep 27 2023 8:30AM-12:30PM
Class# 2387016
Location 9-1-1 Training Center A & B
(view map)
**NCT9-1-1 ECCs ONLY** TCOLE #3845 The American Heart Association Basic Life Support(BLS) course: Trains particpants to promptly recognize several life-threatening emergenies, give high quality CPR, and provide early us of an AED.
(more details)
Price: $0.00
1 Seat
Seats
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
More Info
Monday, Oct 2 2023 8:30AM-5:00PM
Class is Full
Monday, Oct 2 2023 8:30AM-5:00PM
Class# 2387009
Location 9-1-1 Training Center A
(view map)
****NCT9-1-1 PSAPS ONLY**** TCOLE Course #5205 & #3812 for NCT9-1-1 PSAPs ONLY. Attendees learn call flow, system features, and operating the Positron equipment.
(more details)
Price: $0.00
Class is Full
Please Call for Enrollment Information
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
More Info
Monday, Oct 9 2023 8:30AM-5:00PM
4 Seats
Monday, Oct 9 2023 8:30AM-5:00PM
Class# 2387010
Location 9-1-1 Training Center A & B
(view map)
****NCT9-1-1 PSAPS ONLY**** TCOLE Course #5205 & #3812 for NCT9-1-1 PSAPs ONLY. Attendees learn call flow, system features, and operating the Positron equipment.
(more details)
Price: $0.00
4 Seats
Seats
CISM: Combined Basic Individual and Group Crisis Intervention Training
More Info
Wednesday, Oct 18 2023 8:30AM-5:00PM
17 Seats
Wednesday, Oct 18 2023 8:30AM-5:00PM
Thursday, Oct 19 2023 8:30AM-5:00PM
Friday, Oct 20 2023 8:30AM-5:00PM
Class# 2387008
Location 9-1-1 Training Center A & B
(view map)
This 3-day training is designed to teach participants the Basic Individual and Group Crisis Intervention Training. ***NCT9-1-1 ECC's ONLY***
(more details)
Price: $0.00
17 Seats
Seats
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
More Info
Monday, Oct 30 2023 8:30AM-5:00PM
Class is Full
Monday, Oct 30 2023 8:30AM-5:00PM
Class# 2387020
Location 9-1-1 Training Center A & B
(view map)
****NCT9-1-1 PSAPS ONLY**** TCOLE Course #5205 & #3812 for NCT9-1-1 PSAPs ONLY. Attendees learn call flow, system features, and operating the Positron equipment.
(more details)
Price: $0.00
Class is Full
Please Call for Enrollment Information
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
More Info
Wednesday, Nov 1 2023 8:30AM-5:00PM
Class is Full
Wednesday, Nov 1 2023 8:30AM-5:00PM
Class# 2387011
Location 9-1-1 Training Center A & B
(view map)
****NCT9-1-1 PSAPS ONLY**** TCOLE Course #5205 & #3812 for NCT9-1-1 PSAPs ONLY. Attendees learn call flow, system features, and operating the Positron equipment.
(more details)
Price: $0.00
Class is Full
Please Call for Enrollment Information
BLS CPR:ADULT/CHILD/INFANT/AED
More Info
Wednesday, Nov 8 2023 12:30PM-4:30PM
1 Seat
Wednesday, Nov 8 2023 12:30PM-4:30PM
Class# 2387018
Location 9-1-1 Training Center A & B
(view map)
**NCT9-1-1 ECCs ONLY** TCOLE #3845 The American Heart Association Basic Life Support(BLS) course: Trains particpants to promptly recognize several life-threatening emergenies, give high quality CPR, and provide early us of an AED.
(more details)
Price: $0.00
1 Seat
Seats
SAFVIC for Telecommunicators
More Info
Monday, Nov 13 2023 8:30AM-5:00PM
25 Seats
Monday, Nov 13 2023 8:30AM-5:00PM
Class# 2387021
Location 9-1-1 Training Center A & B
(view map)
Telecommunicators have been given the responsibility of first response to domestic violence calls. Their performance in this role is vital. Proper questioning techniques can assure citizen safety and prepare field units to arrive onscene armed with
(more details)
Price: $0.00
25 Seats
Seats
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
More Info
Tuesday, Nov 14 2023 8:30AM-5:00PM
5 Seats
Tuesday, Nov 14 2023 8:30AM-5:00PM
Class# 2387012
Location 9-1-1 Training Center A & B
(view map)
****NCT9-1-1 PSAPS ONLY**** TCOLE Course #5205 & #3812 for NCT9-1-1 PSAPs ONLY. Attendees learn call flow, system features, and operating the Positron equipment.
(more details)
Price: $0.00
5 Seats
Seats
BLS CPR:ADULT/CHILD/INFANT/AED
More Info
Monday, Nov 20 2023 8:30AM-12:30PM
1 Seat
Monday, Nov 20 2023 8:30AM-12:30PM
Class# 2387017
Location 9-1-1 Training Center A & B
(view map)
**NCT9-1-1 ECCs ONLY** TCOLE #3845 The American Heart Association Basic Life Support(BLS) course: Trains particpants to promptly recognize several life-threatening emergenies, give high quality CPR, and provide early us of an AED.
(more details)
Price: $0.00
1 Seat
Seats
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