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Course Offerings

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Communications Training Officer

Adult Training Model (ATM)

Courses for PSAP Supervisors

Adult Training Model (ATM)

Courses for Telecommunicators

9-1-1 Public Education Academy	Active Shooter Incidents for Telecommunicators
Adult Training Model (ATM)	AMBER Alert and Missing Persons
APCO Bullying and Negativity in the Communications Center	APCO Call Processing Incidents Involving Veterans with PTSD
CISM: Advanced Group Crisis Intervention	CISM: Group and Peer
Communications Training Officer Course	CPR/First Aid/AED
Crisis/Hostage Negotiation for Telecommunicators	Fire Dispatch
First Aid/CPR/AED Recertification	Intermediate Spanish for Telecommunicators
PSAP Continuity of Operations Disaster Planning	Regional Telecommunicator Academy
SAFVIC for Telecommunicators	Solacom Guardian 9-1-1 Training
Suicide & Hostage Negotiations in the 9-1-1 Environment	Tactical Dispatch
TAG Team Meeting	TERT Basic Awareness Training
TERT Team Leadership Training	TERT Train the Trainer
Texas Alert System	The Power of Resilience: How to Beat Dispatcher Burnout
Transformational Leadership

NJTI-TERT

TERT Basic Awareness Training	TERT Team Leadership Training
TERT Train the Trainer

Training Coordinators

Adult Training Model (ATM)

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