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Course Offerings
Select a Group or List Item to View Upcoming Classes

Communications Training Officer
  • Adult Training Model (ATM)
  • Critical Incident Training For Telecommunication Officers

Courses for PSAP Supervisors
  • Adult Training Model (ATM)
 

Courses for Telecommunicators
  • 9-1-1 Public Education Academy
  • 911 Recovers: Training on PTSD, Resilience, and Stress Management
  • Active Shooter Incidents for Telecommunicators
  • Active Shooter Response for Telecommunicators
  • Adult Training Model (ATM)
  • AMBER Alert and Missing Persons
  • APCO Bullying and Negativity in the Communications Center
  • APCO Call Processing Incidents Involving Veterans with PTSD
  • Basic TCOLE Instructor for Telecommunictors #1014
  • BLS CPR:ADULT/CHILD/INFANT/AED
  • BLS CPR:Adult/Child/Infant/AED Recertification
  • CISM: Advanced Group Crisis Intervention
  • CISM: Combined Basic Individual and Group Crisis Intervention Training
  • CISM: Group and Peer
  • Communications Training Officer Course
  • CPR/First Aid/AED
  • Crisis/Hostage Negotiation for Telecommunicators
  • Critical Incident Training For Telecommunication Officers
  • Fire Dispatch
  • First Aid/CPR/AED Recertification
  • Intermediate Spanish for Telecommunicators
  • PSAP Continuity of Operations Disaster Planning
  • RadiusPlus End-User Training(In-Person)
  • RadiusPlus End-User Training(Live Virtual)
  • Regional Telecommunicator Academy
  • SAFVIC for Telecommunicators
  • Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
  • Solacom Guardian 9-1-1 Training
  • Suicide & Hostage Negotiations in the 9-1-1 Environment
  • Tactical Dispatch
  • TAG Team Meeting
  • TCIC/TLETS Full Access Operator
  • TERT Basic Awareness Training
  • TERT Team Leadership Training
  • TERT Train the Trainer
  • Texas Alert System
  • The Power of Resilience: How to Beat Dispatcher Burnout
  • Transformational Leadership

NJTI-TERT
  • TERT Basic Awareness Training
  • TERT Team Leadership Training
  • TERT Train the Trainer
 

Training Coordinators
  • Adult Training Model (ATM)

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NCT9-1-1
600 Six Flags Drive, Arlington, TX 76011
817-695-9200 | 911media@NCTCOG.org

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