nctcog logo
 
community services label
NCTCOG


Questions?
 Contact
 9-1-1 Training Coordinator
 Email - 911operationsteam@nctcog.org
 Phone - 817.695.9205


 Unless otherwise noted,
 training is held in our offices:

  NCTCOG
  600 Six Flags Drive
  Centerpoint Three
  Arlington, TX 76011-6347
  9-1-1 Training Room
  (2nd Floor Suite 226)

  Map and Hotel Information [PDF]

  Cancellation Policy [PDF]


 TCOLE Requirements for
   Basic
   Intermediate
   Advanced
   Masters
   Certifications [PDF]

 

Online Payment Service
Class Listing

Find A Course

Course Groups
Courses
Locations
Display
Class Starting Dates in Bold
March 2017
¤SuMoTuWeThFrSa
»2627281234
»567891011
»12131415161718
»19202122232425
»2627282930311
»2345678
1 of 1

NCMEC:Telecommunicator Best Practices for Missing and Exploited ChildrenMore Info
   Tuesday, Mar 28 2017 8:30AM-5:00PM
13 Seats
Tuesday, Mar 28 2017 8:30AM-5:00PM   
Class# 1686745
Location 9-1-1 Training Center A (view map)
TCOLE Course #3618 This program is Designed for public safety telecommunications professionals who are directly responsible for the training and ongoing operational competencies of 9-1-1 / emergency call-takers, dispatchers and telecommunicators (more details)
Price: $0.00
13 Seats
Seats  
9-1-1 Public Education AcademyMore Info
   Thursday, Mar 30 2017 8:30AM-5:00PM
10 Seats
Thursday, Mar 30 2017 8:30AM-5:00PM   
Friday, Mar 31 2017 8:30AM-5:00PM   
Class# 1786751
Location 9-1-1 Training Center B (view map)
TCOLE #3911 Learning the In's and Out's of 9-1-1 Public Education (more details)
Price: $0.00
10 Seats
Seats  
Positron & TDD/TTY Equipment TrainingMore Info
   Tuesday, Apr 4 2017 8:30AM-5:00PM
Class is Full
Tuesday, Apr 4 2017 8:30AM-5:00PM   
Class# 1686736
Location 9-1-1 Training Center B (view map)
****NCTCOG PSAPS ONLY**** TCOLE Course #5205 Attendees learn call flow, system features, and operating the Positron equipment. (more details)
Price: $0.00
Class is Full
Please Call for Enrollment Information
Adult Training Model (ATM)More Info
   Wednesday, Apr 19 2017 8:30AM-5:00PM
16 Seats
Wednesday, Apr 19 2017 8:30AM-5:00PM   
Thursday, Apr 20 2017 8:30AM-5:00PM   
Friday, Apr 21 2017 8:30AM-5:00PM   
Class# 1786754
Location 9-1-1 Training Center B (view map)
The course trains your staff to migrate from your agency’s current, one-on-one or on-the-job training program (like the San Jose Model-using DORs & SEGs) to a new highly effective CTO program. (more details)
Price: $0.00
16 Seats
Seats  
Positron & TDD/TTY Equipment TrainingMore Info
   Wednesday, Apr 26 2017 8:30AM-5:00PM
5 Seats
Wednesday, Apr 26 2017 8:30AM-5:00PM   
Class# 1786757
Location 9-1-1 Training Center B (view map)
****NCTCOG PSAPS ONLY**** TCOLE Course #5205 Attendees learn call flow, system features, and operating the Positron equipment. (more details)
Price: $0.00
5 Seats
Seats  
Intermediate Spanish for TelecommunicatorsMore Info
   Wednesday, May 31 2017 8:30AM-5:00PM
28 Seats
Wednesday, May 31 2017 8:30AM-5:00PM   
Thursday, Jun 1 2017 8:30AM-5:00PM   
Friday, Jun 2 2017 8:30AM-5:00PM   
Class# 1686737
Location 9-1-1 Training Center A (view map)
TCOLE #22109 The state of Texas at present is 51% Hispanic. 9-1-1 call-takers are seeing an increase in emergency calls for service from the Hispanic community. (more details)
Price: $0.00
28 Seats
Seats  
Communications Training Officer CourseMore Info
   Monday, Jun 12 2017 8:30AM-5:00PM
11 Seats
Monday, Jun 12 2017 8:30AM-5:00PM   
Tuesday, Jun 13 2017 8:30AM-5:00PM   
Wednesday, Jun 14 2017 8:30AM-5:00PM   
Thursday, Jun 15 2017 8:30AM-5:00PM   
Friday, Jun 16 2017 8:30AM-5:00PM   
Class# 1686741
Location 9-1-1 Training Center A (view map)
TC0LE #3702 The course focuses on the elements of a one on one training program, and includes the role and responsibilities of a trainer, adult learning styles, documentation and counseling techniques. (more details)
Price: $0.00
11 Seats
Seats  
Hiring for NG 9-1-1More Info
   Wednesday, Jul 19 2017 8:30AM-5:00PM
13 Seats
Wednesday, Jul 19 2017 8:30AM-5:00PM   
Class# 1786752
Location 9-1-1 Training Center B (view map)
TCOLE Course #4100 (more details)
Price: $0.00
13 Seats
Seats  
9-1-1 Public Education AcademyMore Info
   Thursday, Sep 28 2017 8:30AM-5:00PM
20 Seats
Thursday, Sep 28 2017 8:30AM-5:00PM   
Friday, Sep 29 2017 8:30AM-5:00PM   
Class# 1786755
Location 9-1-1 Training Center A (view map)
TCOLE #3911 Learning the In's and Out's of 9-1-1 Public Education (more details)
Price: $0.00
20 Seats
Seats  
 
 
 CONTACT US | SITE MAP | LEGAL | SYSTEM REQUIREMENTS
 North Central Texas Council of Governments | 616 Six Flags Drive P.O. Box 5888 Arlington, TX 76005-5888
 Main Operator: (817) 640-3300 | Fax: (817) 640-7806