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NCTCOG


Questions?
 Contact
 9-1-1 Training Coordinator
 Email - 911operationsteam@nctcog.org
 Phone - 817.695.9205


 Unless otherwise noted,
 training is held in our offices:

  NCTCOG
  600 Six Flags Drive
  Centerpoint Three
  Arlington, TX 76011-6347
  9-1-1 Training Room
  (2nd Floor Suite 226)

  Map and Hotel Information [PDF]

  Cancellation Policy [PDF]


 TCOLE Requirements for
   Basic
   Intermediate
   Advanced
   Masters
   Certifications [PDF]

 

Online Payment Service
Class Listing

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Course Groups
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Class Starting Dates in Bold
January 2017
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Active Shooter Incidents for TelecommunicatorsMore Info
   Monday, Feb 13 2017 8:30AM-5:00PM
22 Seats
Monday, Feb 13 2017 8:30AM-5:00PM   
Class# 1686738
Location 9-1-1 Training Center A (view map)
TCOLE #3896 This course helps to educate telecommunicators about the many intricate issues and challenges posed by active shooter incidents and their response and the role the telecommunicator plays in each. (more details)
Price: $0.00
22 Seats
Seats  
SAFVIC for TelecommunicatorsMore Info
   Tuesday, Feb 14 2017 8:30AM-5:00PM
24 Seats
Tuesday, Feb 14 2017 8:30AM-5:00PM   
Class# 1686727
Location 9-1-1 Training Center A (view map)
Telecommunicators have been given the responsibility of first response to domestic violence calls. Their performance in this role is vital. Proper questioning techniques can assure citizen safety and prepare field units to arrive onscene armed with (more details)
Price: $0.00
24 Seats
Seats  
Stress Management Telecommunicators Dealing with PTSDMore Info
   Wednesday, Feb 15 2017 8:30AM-5:00PM
23 Seats
Wednesday, Feb 15 2017 8:30AM-5:00PM   
Class# 1686732
Location 9-1-1 Training Center A (view map)
A telecommunicators job is 24-7, weekends, holidays with bad hours and days off. Each day they are involved in incidents of deaths, injuries or other emotional events which create several diffenent levels of stress. Anticipating the effect and devel (more details)
Price: $30.00
23 Seats
Seats  
Positron Equipment TrainingMore Info
   Tuesday, Mar 7 2017 8:30AM-5:00PM
7 Seats
Tuesday, Mar 7 2017 8:30AM-5:00PM   
Class# 1686730
Location 9-1-1 Training Center B (view map)
TCLEOSE Course #5205 Attendees learn call flow, system features, and operating the Positron equipment. (more details)
Price: $0.00
7 Seats
Seats  
Crisis/Hostage Negotiation for TelecommunicatorsMore Info
   Monday, Mar 20 2017 8:30AM-5:00PM
26 Seats
Monday, Mar 20 2017 8:30AM-5:00PM   
Tuesday, Mar 21 2017 8:30AM-5:00PM   
Wednesday, Mar 22 2017 8:30AM-5:00PM   
Class# 1686733
Location 9-1-1 Training Center A (view map)
TCOLE #3896 The overall goal of this course is to provide Telecommunicators with a basic understanding of Hostage/Crisis Negotiation as practiced by most law enforcement agencies today so they may more effectively participate and support. (more details)
Price: $0.00
26 Seats
Seats  
NCIC/TCIC Full AccessMore Info
   Thursday, Mar 23 2017 8:30AM-5:00PM
28 Seats
Thursday, Mar 23 2017 8:30AM-5:00PM   
Friday, Mar 24 2017 8:30AM-5:00PM   
Class# 1686734
Location 9-1-1 Training Center A (view map)
TCLEOSE Course #3802 TCIC/NCIC 16 Hour Full Access is a required course for all Telecommunicators and Intermediate Certification. (more details)
Price: $0.00
28 Seats
Seats  
NCMEC:Telecommunicator Best Practices for Missing and Exploited ChildrenMore Info
   Tuesday, Mar 28 2017 8:30AM-5:00PM
18 Seats
Tuesday, Mar 28 2017 8:30AM-5:00PM   
Class# 1686745
Location 9-1-1 Training Center A (view map)
TCLEOSE Course #3618 This program is Designed for public safety telecommunications professionals who are directly responsible for the training and ongoing operational competencies of 9-1-1 / emergency call-takers, dispatchers and telecommunicators (more details)
Price: $0.00
18 Seats
Seats  
9-1-1 Public Education AcademyMore Info
   Thursday, Mar 30 2017 8:30AM-5:00PM
29 Seats
Thursday, Mar 30 2017 8:30AM-5:00PM   
Friday, Mar 31 2017 8:30AM-5:00PM   
Class# 1786751
Location 9-1-1 Training Center B (view map)
TCOLE #3911 Learning the In's and Out's of 9-1-1 Public Education (more details)
Price: $0.00
29 Seats
Seats  
Positron Equipment TrainingMore Info
   Tuesday, Apr 4 2017 8:30AM-5:00PM
7 Seats
Tuesday, Apr 4 2017 8:30AM-5:00PM   
Class# 1686736
Location 9-1-1 Training Center B (view map)
TCLEOSE Course #5205 Attendees learn call flow, system features, and operating the Positron equipment. (more details)
Price: $0.00
7 Seats
Seats  
Intermediate Spanish for TelecommunicatorsMore Info
   Wednesday, May 31 2017 8:30AM-5:00PM
30 Seats
Wednesday, May 31 2017 8:30AM-5:00PM   
Thursday, Jun 1 2017 8:30AM-5:00PM   
Friday, Jun 2 2017 8:30AM-5:00PM   
Class# 1686737
Location 9-1-1 Training Center A (view map)
TCOLE #22109 The state of Texas at present is 51% Hispanic. 9-1-1 call-takers are seeing an increase in emergency calls for service from the Hispanic community. (more details)
Price: $0.00
30 Seats
Seats  
 
 
 CONTACT US | SITE MAP | LEGAL | SYSTEM REQUIREMENTS
 North Central Texas Council of Governments | 616 Six Flags Drive P.O. Box 5888 Arlington, TX 76005-5888
 Main Operator: (817) 640-3300 | Fax: (817) 640-7806