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NCTCOG


Questions?
 Call Laura J. Litzerman
 9-1-1 Training Coordinator
 Email - llitzerman@nctcog.org
 Phone - 817.695.9205


 Unless otherwise noted,
 training is held in our offices:

  NCTCOG
  600 Six Flags Drive
  Centerpoint Three
  Arlington, TX 76011-6347
  9-1-1 Training Room
  (2nd Floor Suite 226)

  Map and Hotel Information [PDF]

  Cancellation Policy [PDF]


 TCOLE Requirements for
   Basic
   Intermediate
   Advanced
   Masters
   Certifications [PDF]

 

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Class Listing

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Class Starting Dates in Bold
August 2016
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Active Shooter Incidents for TelecommunicatorsMore Info
   Monday, Sep 12 2016 8:30AM-5:00PM
30 Seats
Monday, Sep 12 2016 8:30AM-5:00PM   
Class# 1686715
Location 9-1-1 Training Center A (view map)
TCOLE #3896 This course helps to educate telecommunicators about the many intricate issues and challenges posed by active shooter incidents and their response and the role the telecommunicator plays in each. (more details)
Price: $0.00
30 Seats
Seats  
SAFVIC for TelecommunicatorsMore Info
   Tuesday, Sep 13 2016 8:30AM-5:00PM
26 Seats
Tuesday, Sep 13 2016 8:30AM-5:00PM   
Class# 1686716
Location 9-1-1 Training Center A (view map)
Telecommunicators have been given the responsibility of first response to domestic violence calls. Their performance in this role is vital. Proper questioning techniques can assure citizen safety and prepare field units to arrive onscene armed with (more details)
Price: $0.00
26 Seats
Seats  
Stress Management Telecommunicators Dealing with PTSDMore Info
   Wednesday, Sep 14 2016 8:30AM-5:00PM
30 Seats
Wednesday, Sep 14 2016 8:30AM-5:00PM   
Class# 1686717
Location 9-1-1 Training Center A (view map)
A telecommunicators job is 24-7, weekends, holidays with bad hours and days off. Each day they are involved in incidents of deaths, injuries or other emotional events which create several diffenent levels of stress. Anticipating the effect and devel (more details)
Price: $30.00
30 Seats
Seats  
NCIC/TCIC Full AccessMore Info
   Monday, Sep 19 2016 8:30AM-5:00PM
29 Seats
Monday, Sep 19 2016 8:30AM-5:00PM   
Tuesday, Sep 20 2016 8:30AM-5:00PM   
Class# 1686718
Location 9-1-1 Training Center A (view map)
TCLEOSE Course #3802 TCIC/NCIC 16 Hour Full Access is a required course for all Telecommunicators and Intermediate Certification. (more details)
Price: $0.00
29 Seats
Seats  
TLETS/Nlets Basic Operator CourseMore Info
   Wednesday, Sep 21 2016 8:30AM-5:00PM
29 Seats
Wednesday, Sep 21 2016 8:30AM-5:00PM   
Thursday, Sep 22 2016 8:30AM-5:00PM   
Friday, Sep 23 2016 8:30AM-5:00PM   
Class# 1686719
Location 9-1-1 Training Center A (view map)
TLETS/Nlets Basic Operator Course: TCOLE #3809 (24 hours) (more details)
Price: $0.00
29 Seats
Seats  
Crisis/Hostage Negotiation for TelecommunicatorsMore Info
   Monday, Sep 26 2016 8:30AM-5:00PM
30 Seats
Monday, Sep 26 2016 8:30AM-5:00PM   
Tuesday, Sep 27 2016 8:30AM-5:00PM   
Wednesday, Sep 28 2016 8:30AM-5:00PM   
Class# 1686720
Location 9-1-1 Training Center A (view map)
TCOLE #3896 The overall goal of this course is to provide Telecommunicators with a basic understanding of Hostage/Crisis Negotiation as practiced by most law enforcement agencies today so they may more effectively participate and support. (more details)
Price: $0.00
30 Seats
Seats  
Intermediate Spanish for TelecommunicatorsMore Info
   Wednesday, Oct 12 2016 8:30AM-5:00PM
30 Seats
Wednesday, Oct 12 2016 8:30AM-5:00PM   
Thursday, Oct 13 2016 8:30AM-5:00PM   
Friday, Oct 14 2016 8:30AM-5:00PM   
Class# 1686721
Location 9-1-1 Training Center A (view map)
TCOLE #22109 The state of Texas at present is 51% Hispanic. 9-1-1 call-takers are seeing an increase in emergency calls for service from the Hispanic community. (more details)
Price: $0.00
30 Seats
Seats  
Regional Telecommunicator AcademyMore Info
   Monday, Oct 17 2016 8:00AM-5:00PM
30 Seats
Monday, Oct 17 2016 8:00AM-5:00PM   
Class# 1686739
Location 9-1-1 Training Center A (view map)
The North Central Texas Council of Governments 9-1-1 Advisory Board Welcomes the Regional Telecommunicator Academy (more details)
Price: $0.00
30 Seats
Please Call for Enrollment Information
Crisis Communications CourseMore Info
   Monday, Nov 28 2016 8:30AM-5:00PM
30 Seats
Monday, Nov 28 2016 8:30AM-5:00PM   
Tuesday, Nov 29 2016 8:30AM-5:00PM   
Wednesday, Nov 30 2016 8:30AM-5:00PM   
Class# 1686722
Location 9-1-1 Training Center A (view map)
TCOLE #2120 This course is designed to provide additional information required to become a more proficient emergency telecommunicator and is one of the required courses for obtaining an Intermediate Certificate. (more details)
Price: $0.00
30 Seats
Seats  
Communications Training Officer CourseMore Info
   Monday, Dec 5 2016 8:30AM-5:00PM
18 Seats
Monday, Dec 5 2016 8:30AM-5:00PM   
Tuesday, Dec 6 2016 8:30AM-5:00PM   
Wednesday, Dec 7 2016 8:30AM-5:00PM   
Thursday, Dec 8 2016 8:30AM-5:00PM   
Friday, Dec 9 2016 8:30AM-5:00PM   
Class# 1686723
Location 9-1-1 Training Center A (view map)
TC0LE #3702 The course focuses on the elements of a one on one training program, and includes the role and responsibilities of a trainer, adult learning styles, documentation and counseling techniques. (more details)
Price: $0.00
18 Seats
Seats  
 
 
 CONTACT US | SITE MAP | LEGAL | SYSTEM REQUIREMENTS
 North Central Texas Council of Governments | 616 Six Flags Drive P.O. Box 5888 Arlington, TX 76005-5888
 Main Operator: (817) 640-3300 | Fax: (817) 640-7806