The Power of Resilience: How to Beat Dispatcher Burnout

Comprehensive Stress Management for Emergency Dispatchers. This 8-hour or 4-hour class provides emergency dispatchers with the knowledge and tools to mitigate the serious risk posed by 9-1-1 work-related stress. Topics include Physiology of the stress response; three elements of stress theory; why the dispatcher job function is so stressful and what to do about it; stress promoting vs. stress-reducing diet; nutrition and stress; 7-step action plan for managing fear; self management tools for creating more free time; stress resilience strategies to go from habitually reacting to proactively responding.

The Healthy Dispatcher

Instructor: Adam Timm