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 9-1-1 Training Coordinator
 Email -
 Phone - 817.695.9205

 Unless otherwise noted,
 training is held in our offices:

  600 Six Flags Drive
  Centerpoint Three
  Arlington, TX 76011-6347
  9-1-1 Training Room
  (2nd Floor Suite 226)

  Map and Hotel Information [PDF]

  Cancellation Policy [PDF]

 TCOLE Requirements for
   Certifications [PDF]


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TERT Team Leadership Training
Class Date(s) Wednesday, Feb 28 2018 8:00AM-5:00PM  
Class# 1786784  

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One of the important components of establishing a viable Telecommunicator Emergency Response Taskforce (TERT) program is to identify and train individuals who will be designated as Team Leaders. Under provisions of the APCO/NENA Standards for TERT Deployment, each deployed team should be accompanied by a Team Leader. 


Required Prerequisites:

  • Basic TERT Awareness course
  • Minimum of 2 years as a telecommunicator
  • Basic Telecommunicator Course
  • NCIC/TCIC Full Access Operator
  • NIMS ICS 100, 144, 200, 700, 800 and 1200

Preferred Prerequisites:

  • EMD certification
  • Supervisory Experience in a 911 Communications Center (i.e CTO, Shift Supervisor, Supervisor or Manager, etc.)
  • Previous deployment to a disaster area

Suggested Prerequisites:

  • Crisis Communications course
  • Intermediate Spanish for Telecommunicators
  • CISM Group and Peer Training
  • NIMS ICS 300 and 400 (classroom)                          

Students are required to provide proof of the above certifications prior to receiving course certificate

Price $0.00
  30 Seats
Class Location
9-1-1 Training Center A
600 Six Flags Drive
Arlington, TX   76011
(817) 695-9205
 North Central Texas Council of Governments | 616 Six Flags Drive P.O. Box 5888 Arlington, TX 76005-5888
 Main Operator: (817) 640-3300 | Fax: (817) 640-7806