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NCTCOG


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 Contact
 9-1-1 Training Coordinator
 Email - 911operationsteam@nctcog.org
 Phone - 817.695.9205


 Unless otherwise noted,
 training is held in our offices:

  NCTCOG
  600 Six Flags Drive
  Centerpoint Three
  Arlington, TX 76011-6347
  9-1-1 Training Room
  (2nd Floor Suite 226)

  Map and Hotel Information [PDF]

  Cancellation Policy [PDF]


 TCOLE Requirements for
   Basic
   Intermediate
   Advanced
   Masters
   Certifications [PDF]

 

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NCMEC:Telecommunicator Best Practices for Missing and Exploited Children
Class Date(s) Tuesday, Mar 28 2017 8:30AM-5:00PM  
Class# 1686745  

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Description

 Call Center Best Practices in Handling Calls of Missing and Exploited Children

This training is designed to help a Public Safety Answering Point (PSAP) adopt national standard ANS 1.101.1-207 that defines the role of telecommunicators in response to calls about missing, abducted, and/or sexually exploited children. The curriculum is delivered through a combination of lecture and group interaction regarding: history, scope and scale, model policy, best practices for effective response, availability and use of resources, call intake analysis applications, and action planning strategies.

Price $0.00
  13 Seats
Seats  
Class Location
9-1-1 Training Center A
600 Six Flags Drive
Arlington, TX   76011
(817) 695-9205
 
 
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 North Central Texas Council of Governments | 616 Six Flags Drive P.O. Box 5888 Arlington, TX 76005-5888
 Main Operator: (817) 640-3300 | Fax: (817) 640-7806