Basic Telecommunications Certification Course
Class Date(s) Monday, May 11 2015 8:30AM-5:00PM  
Tuesday, May 12 2015 8:30AM-5:00PM  
Wednesday, May 13 2015 8:30AM-5:00PM  
Thursday, May 14 2015 8:30AM-5:00PM  
Friday, May 15 2015 8:30AM-5:00PM  
Class# 1586625  

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Description

TCOLE #1013  This is a required forty-hour course for 9-1-1 Telecommunicators to complete in their first year of employment.

Prerequisite: All 9-1-1 Telecommunicators must complete Course #1305; TCOLE Rules and Overview Course and receive 100%, in order to sit for the State Exam. Proof of Completion will need to be brought to the first day of class.

The following will be covered:
• A Telecommunicator's Role and Responsibilities in Public Safety
• Communication Resources and Confidentiality
• Telecommunication Systems and Technology
• Basic Communications Skills
• Call Classification and Procedures (Police, Fire/Rescue and EMS)
•  Radio Communication Techniques
• Liability and Legal Issues
• Stress Management

State Licensing Exam is held the Monday following completiom of TCOLE #1013. 

TCOLE RULE 219.1

All eligible examinee will be allowed three attempts. All attempts must be completed within 180 days from the completion date of the licensing course.

Price $95.00
  17 Seats
Seats  
Class Location
9-1-1 Training Center A
600 Six Flags Drive
Arlington, TX   76011
(817) 695-9205