Basic Telecommunications Certification Course
Class Date(s) Monday, Oct 27 2014 8:30AM-5:00PM  
Tuesday, Oct 28 2014 8:30AM-5:00PM  
Wednesday, Oct 29 2014 8:30AM-5:00PM  
Thursday, Oct 30 2014 8:30AM-5:00PM  
Friday, Oct 31 2014 8:30AM-5:00PM  
Class# 1486568  

Save this Class to Outlook (Click & Open)
Description

TCOLE #1013  This is a required forty-hour course for 9-1-1 Telecommunicators to complete in their first year of employment.

Prerequisite: All 9-1-1 Telecommunicators must complete Course #1305; TCOLE Rules and Overview Course and receive 100%, in order to sit for the State Exam. Proof of Completion will need to be brought to the first day of class.

The following will be covered:
• A Telecommunicator's Role and Responsibilities in Public Safety
• Communication Resources and Confidentiality
• Telecommunication Systems and Technology
• Basic Communications Skills
• Call Classification and Procedures (Police, Fire/Rescue and EMS)
•  Radio Communication Techniques
• Liability and Legal Issues
• Stress Management
Price $95.00
  17 Seats
Seats  
Class Location
Onsite - Company Classroom
,