Participants will understand a wide range of crisis intervention services including pre and post incident crisis education, significant other support services, on-scene support services, crisis intervention for individuals, demobilizations after large scale traumatic incidents, small group defusings and the group intervention known as Critical Incident Stress Debriefing (CISD). The Basic CISM course specifically prepares participants to provide several of these interventions, specifically demobilizations, defusings and the CISD. The need for appropriate follow up services and referrals when necessary is also described. Considerable evidence gathered to date strongly supports the multicomponent crisis intervention strategy which is discussed in this course.

• Acute Stress / Delayed Stress
• Cumulative Stress
• Critical Incident Stress
• Critical Incidents
• 10 Core Components of CISM
• Types of Interventions
• Demobilizations
• Defusings
• Crisis Management Briefing
• Running a Debriefing
• Debriefing Details
• CISD Uses
• CISD Demonstration
• The concept of CISM as a comprehensive crisis intervention program
• The role of the individual crisis intervention in the comprehensive CISM program
• Terms and concepts relevant to the study of crisis, traumatic stress and crisis intervention
• Differential utilities of selected crisis communication techniques
• Demonstration of selected crisis communication techniques
• Psychological reactions to crisis and trauma
• SAFER protocol for individual crisis intervention and it's role in comprehensive CISM
• Demonstration of the us of SAFER protocol for individual crisis intervention
• Review of common problems encountered while working with individuals in crisis