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Communications Training Officer
Courses for PSAP Supervisors
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Development for Courses
Implementation Training
Maarsview MapStar Call Taker Equipment Training
MaarsView TDD/TTY Training
NJTI-TERT
Positron Equipment Training - TCLEOSE Course 3800
Positron Refresher Training - TCLEOSE Course 3800
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TTY Training - TCLEOSE Course 3812
Vesta Call Taker Equipment Training
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9-1-1 Public Education Academy
911 Recovers: Training on PTSD, Resilience, and Stress Management
Active Shooter Incidents for Telecommunicators
Active Shooter Response for Telecommunicators
Adult Training Model (ATM)
AMBER Alert and Missing Persons
APCO Bullying and Negativity in the Communications Center
APCO Call Processing Incidents Involving Veterans with PTSD
Basic TCOLE Instructor for Telecommunictors #1014
BLS CPR:ADULT/CHILD/INFANT/AED
BLS CPR:Adult/Child/Infant/AED Recertification
CISM: Advanced Group Crisis Intervention
CISM: Combined Basic Individual and Group Crisis Intervention Training
CISM: Group and Peer
Communications Training Officer Course
CPR/First Aid/AED
Crisis/Hostage Negotiation for Telecommunicators
Critical Incident Training For Telecommunication Officers
Fire Dispatch
First Aid/CPR/AED Recertification
Intermediate Spanish for Telecommunicators
PSAP Continuity of Operations Disaster Planning
RadiusPlus End-User Training(In-Person)
RadiusPlus End-User Training(Live Virtual)
Regional Telecommunicator Academy
SAFVIC for Telecommunicators
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
Solacom Guardian 9-1-1 Training
Suicide & Hostage Negotiations in the 9-1-1 Environment
Tactical Dispatch
TAG Team Meeting
TCIC/TLETS Full Access Operator
TERT Basic Awareness Training
TERT Team Leadership Training
TERT Train the Trainer
Texas Alert System
The Power of Resilience: How to Beat Dispatcher Burnout
Transformational Leadership
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CISM: Combined Basic Individual and Group Crisis Intervention Training
More Info
Tuesday, Apr 16 2024 9:00AM-4:00PM
13 Seats
Tuesday, Apr 16 2024 9:00AM-4:00PM
Wednesday, Apr 17 2024 9:00AM-4:00PM
Thursday, Apr 18 2024 9:00AM-4:00PM
Class# 2487025
Location 9-1-1 Training Center A & B
(view map)
This 3-day training is designed to teach participants the Basic Individual and Group Crisis Intervention Training. ***NCT9-1-1 ECC's ONLY***
(more details)
Price: $0.00
13 Seats
Seats
BLS CPR:ADULT/CHILD/INFANT/AED
More Info
Tuesday, May 7 2024 9:00AM-1:00PM
5 Seats
Tuesday, May 7 2024 9:00AM-1:00PM
Class# 2487028
Location 9-1-1 Training Center A & B
(view map)
**NCT9-1-1 ECCs ONLY** TCOLE #3845 The American Heart Association Basic Life Support(BLS) course: Trains particpants to promptly recognize several life-threatening emergenies, give high quality CPR, and provide early us of an AED.
(more details)
Price: $0.00
5 Seats
Seats
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
More Info
Wednesday, May 8 2024 8:30AM-4:30PM
8 Seats
Wednesday, May 8 2024 8:30AM-4:30PM
Class# 2487029
Location 9-1-1 Training Center A & B
(view map)
****NCT9-1-1 PSAPS ONLY**** TCOLE Course #5205 & #3812 for NCT9-1-1 PSAPs ONLY. Attendees learn call flow, system features, and operating the Positron equipment.
(more details)
Price: $0.00
8 Seats
Seats
Communications Training Officer Course
More Info
Wednesday, May 15 2024 8:30AM-5:00PM
8 Seats
Wednesday, May 15 2024 8:30AM-5:00PM
Thursday, May 16 2024 8:30AM-5:00PM
Friday, May 17 2024 8:30AM-5:00PM
Class# 2487026
Location 9-1-1 Training Center A & B
(view map)
TC0LE #5304 The course focuses on the elements of a one on one training program, and includes the role and responsibilities of a trainer, adult learning styles, documentation and counseling techniques.
(more details)
Price: $0.00
8 Seats
Seats
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
More Info
Wednesday, May 22 2024 8:30AM-4:30PM
8 Seats
Wednesday, May 22 2024 8:30AM-4:30PM
Class# 2487030
Location 9-1-1 Training Center A & B
(view map)
****NCT9-1-1 PSAPS ONLY**** TCOLE Course #5205 & #3812 for NCT9-1-1 PSAPs ONLY. Attendees learn call flow, system features, and operating the Positron equipment.
(more details)
Price: $0.00
8 Seats
Seats
BLS CPR:ADULT/CHILD/INFANT/AED
More Info
Wednesday, Jun 5 2024 9:00AM-1:00PM
7 Seats
Wednesday, Jun 5 2024 9:00AM-1:00PM
Class# 2487031
Location 9-1-1 Training Center A & B
(view map)
**NCT9-1-1 ECCs ONLY** TCOLE #3845 The American Heart Association Basic Life Support(BLS) course: Trains particpants to promptly recognize several life-threatening emergenies, give high quality CPR, and provide early us of an AED.
(more details)
Price: $0.00
7 Seats
Seats
911 Recovers: Training on PTSD, Resilience, and Stress Management
More Info
Tuesday, Jun 25 2024 8:30AM-4:30PM
20 Seats
Tuesday, Jun 25 2024 8:30AM-4:30PM
Class# 2487032
Location 9-1-1 Training Center A & B
(view map)
(more details)
Price: $0.00
20 Seats
Seats
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
More Info
Wednesday, Jun 26 2024 8:30AM-4:30PM
8 Seats
Wednesday, Jun 26 2024 8:30AM-4:30PM
Class# 2487033
Location 9-1-1 Training Center A & B
(view map)
****NCT9-1-1 PSAPS ONLY**** TCOLE Course #5205 & #3812 for NCT9-1-1 PSAPs ONLY. Attendees learn call flow, system features, and operating the Positron equipment.
(more details)
Price: $0.00
8 Seats
Seats
Solacom 9-1-1 Call Handling Equipment & TDD/TTY (8-Hour)
More Info
Tuesday, Jul 2 2024 8:30AM-4:30PM
8 Seats
Tuesday, Jul 2 2024 8:30AM-4:30PM
Class# 2487034
Location 9-1-1 Training Center A & B
(view map)
****NCT9-1-1 PSAPS ONLY**** TCOLE Course #5205 & #3812 for NCT9-1-1 PSAPs ONLY. Attendees learn call flow, system features, and operating the Positron equipment.
(more details)
Price: $0.00
8 Seats
Seats
Basic TCOLE Instructor for Telecommunictors #1014
More Info
Monday, Sep 9 2024 8:30AM-4:30PM
15 Seats
Monday, Sep 9 2024 8:30AM-4:30PM
Tuesday, Sep 10 2024 8:30AM-4:30PM
Wednesday, Sep 11 2024 8:30AM-4:30PM
Thursday, Sep 12 2024 8:30AM-4:30PM
Friday, Sep 13 2024 8:30AM-4:30PM
Class# 2487035
Location 9-1-1 Training Center A & B
(view map)
TCOLE #1014 Basic Instructor Certification course is designed specifically for Telecommunicators. It will provide the basic concepts of instruction and introduces the student to the teaching-learning process, preparing lesson plans, adult learning.
(more details)
Price: $0.00
15 Seats
Seats
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